Legal notice
Last updated: 1 October 2026
1. Company Information
This online store is operated by:
Business name: VK Spedo s.r.o. Trading name: Chytří Domácí Pomocníci Registered address: Jiráskova 283, 411 13 Třebenice, Czech Republic Company Identification Number (IČO): 088 76 746 VAT Identification Number (DIČ): CZ08876746 Email: chytridomacipomocnici@gmail.com Telephone: +420 702 346 959
2. Nature of Business
Chytří Domácí Pomocníci is an online store specialising in household appliances and smart home cleaning solutions.
Our product range includes:
• Intelligent robotic vacuum cleaners
• Premium handheld garment steamers
• Designer steam irons and garment steamers
• Intelligent robotic window cleaners
We sell products manufactured by third-party brands. We do not operate a physical retail store. All purchases are made through our online store.
3. Online Store Platform
Our online store is operated using Shopify, an e-commerce platform that enables us to offer products and process customer orders online.
Online payments are processed through Shopify Payments and the payment methods made available at checkout.
4. Intellectual Property
All content published on this website, including original text, graphics, design elements and other materials, is protected by applicable intellectual property laws where relevant.
Product names, trademarks, logos and other materials belonging to third-party manufacturers remain the property of their respective owners.
Unauthorised reproduction or use of website content is prohibited unless permitted by applicable law or authorised by the relevant rights holder.
5. Product Information and Availability
We make reasonable efforts to ensure that product descriptions, images, specifications and prices displayed on our website are accurate and up to date.
Product images are provided for illustrative purposes and may differ slightly from the actual product. Product features and specifications are subject to the information supplied by the respective manufacturers.
Product availability may change without notice.
Nothing in this notice limits the mandatory rights of consumers under applicable Czech and European Union law.
6. Consumer Rights and Complaints
Customers have the rights provided under applicable consumer protection legislation, including the laws of the Czech Republic and relevant European Union regulations.
For questions concerning an order, a product, a return or a complaint about defective goods, please contact us using the contact details provided above.
Consumers may also contact the Czech Trade Inspection Authority (Česká obchodní inspekce) regarding matters within its competence:
Website: https://www.coi.cz/en/
7. Applicable Law
This website and the activities of the online store are subject to the applicable laws of the Czech Republic and the European Union.
Where mandatory consumer protection rules provide additional rights to consumers, those rights remain unaffected by this notice.
8. Contact
For general enquiries, questions about products or assistance with an order, please contact:
Chytří Domácí Pomocníci VK Spedo s.r.o. Jiráskova 283, 411 13 Třebenice, Czech Republic Email: chytridomacipomocnici@gmail.com Telephone: +420 702 346 959